At Booksteam, we respect your right to privacy and we understand that users need to control the uses of their personal information. Dencom Media Inc. owns and supplies software and services that assist in scheduling, reserving, and/or managing appointments and schedules online in connection with the Booksteam.com website (collectively, the “Service,” the “Services,” or the “Website”). In this Policy, Dencom Media Inc. may also be referred to as “Booksteam,” “us,” or “we.” Any individual or organization using and Subscribing to the Website for the purpose of making or managing online appointments or reservations on behalf of themselves or an organization shall be referred to as a “service provider." Any end consumer using the Website or any other part of the Website in order to reserve time in order to receive services from any Booksteam Service provider shall be referred to as a “Consumer." Both Booksteam Service providers and Consumers shall be referred to as “you." Using the services or any portion of the website, signifies your acceptance of the terms herein. 2. Collected Personal Information and its' Use
Booksteam also automatically receives and records information on our server logs, such as the browser you are using, your IP address, and the pages you requested.
We will not share your scheduling information with any party, except to the extent necessary to allow Consumers to browse, schedule and manage appointments. 2.1 Consumers
You may schedule an appointment with a Service Provider whether or not you register with us. You will be required to enter your name, email address (which will function as your user name) and password, your phone number, address, and other personal information. Booksteam and the Service Provider with whom you schedule an appointment use this information to send you appointment confirmations and reminders, to otherwise communicate with you about such services, and to inform you about the services in which you have expressed interest.
Booksteam shares personally identifiable information with the businesses where you schedule reservations.
Booksteam may also use this information to customize your experience on the Website and to present Website users with web advertisements of interest to you based on your scheduling activities. 2.2 Service Providers
In order to use the Services, you must first complete the registration process and create a user name and password. During registration you are required to give contact information including, but not limited to, business name, owner, address, phone number and email address. We use this information to contact you about your account and about services in which you have expressed interest. If you or a representative of your business sends us an email or otherwise provides us an email address, we reserve the right to retain that email address. We may ask you to provide a valid credit card number and billing address so that we can process any payments for use of the Services. You may terminate the payments by deactivating your account, or modify your payments by changing your package pricing, inside your account or by contacting us.
We also collect information from Business Users about their staff, such as name, email address and phone number. If staff information has been collected about you and you wish to change or have that information no longer used, you can do so by accessing your personal account.
We may use the non-personal information to generate user statistics that we may provide to prospective advertisers or partners. If we provide any such information to others, we will provide such information in the general terms only and will not include any personal information about any individual users. We may also use the non-personal information to generate statistics that we may provide to you and to other businesses using the Services. We also may provide non-personal information to contractors so that they can perform services for us. 4. Communications
Consumers implicitly consent to receive communications via email, text and voice message when entering their phone number(s), mobile carrier(s), and email address(es). If you choose to opt-out of the communications, you must terminate the use of full Booksteam services. 5. Third-party Links to Other Web Sites
Booksteam includes links to other websites whose privacy practices may differ from those of Booksteam. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit. 6. Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Services, to track users’ movements around the Services and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We use a third-party tracking service called Google Analytics that uses log files to track non-personally identifiable information about visitors to our site in the aggregate, such as usage and volume statistics, which we use to improve and enhance the Services. 7. Cookies
If a user of the Services has chosen to identify himself/herself to Booksteam, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify such users. Each time such user logs into the Services, a session cookie containing an encrypted, unique identifier that is tied to the user’s account is placed on that user’s browser. These session cookies allow the Company to uniquely identify you when the user is logged into the Services and to process online data transactions and requests. Session cookies are required to use the Services. 8. Testimonials
We post customer testimonials on our website which may contain personally identifiable information. Customer implicitly consents to their name and testimonial being published, by providing a testimonial. 9. Children's privacy issues
Booksteam’s primary audience are business professionals and service providers that offer appointment scheduling for adults. Therefore, persons under the age of 16 are not permitted to use our Services. If we believe that an account in use is from an individual under the age of 16, their use of Services will be terminated and all account information will be deleted. In the event that a child under the age of 16 years of age uses the Booksteam website, the child must be supervised by a parent and/or guardian. 10. Social Media Features
In the event of an illegal activity or non-compliance with our Legal Terms, Booksteam holds the right to release any information that is required by law enforcement agencies.
Possible acquisition or merger of Booksteam with another company/organization may result in direct transferring or compiling data with/to such organization. 14. Contact
For further assistance, please contact our support department at firstname.lastname@example.org.