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Reviews | Feedback

Clients can leave a review after their initial visit. Reviews not only help excel your business but also attract new potential clients.

To enable reviews option, navigate to the Setting > Reviews tab and select "Enable Client Reviews" option. (Reviews are enabled by default).




After initial visit, BookSteam can send out an email review form to the client asking them for their feedback. Client clicks the provided link and leaves the review with rating (up to 5 stars). 

If "Post Reviews Automatically" option selected (under Settings > Reviews tab), reviews will be posted automatically on your Mini Webpage under "Verified Reviews".




If "Post Reviews Manually" option selected (under Settings > Reviews tab), reviews will not be posted automatically. Administrator will need to check the "Active" box in order to post the desired review. Administrator can also read and delete reviews.



If "Display Client's Name" option selected (under Settings > Reviews tab), client's name will be displayed in all of the reviews on your Mini Webpage under "Verified Reviews tab".



Administrator can always turn "Display Client's Name" option OFF which will make reviews anonymous.

Related article:
Import reviews