It is hard for me to believe that no one has mentioned how FILTHY this business is. I walked in the door to a dirty and soiled carpet. It had not seen a vacuum cleaner in months. My husband used the bathroom and came out saying it was the dirtiest one he had ever seen. We mentioned this to the staff who did say they have had "cutbacks". The place needs a complete cleaning and facelift. I will never go there again.
The tech who helped us was filling in for the regular person. He had come from a different location and I must say he was efficient and pleasant.
I cannot recommend this business to anyone. There is no pride in ownership and looking at other reviews this affects their view of customer service.