Overall Rating:  
5 (Total Verified Client Reviews: 23)
on 8/16/2019
Home Sleep Test
Rodney was efficient and thorough in explaining how to use the equipment. It made it possible for me to complete the test
on 8/11/2019
Sleep Study Prep Training
Very professionally delivered and completely thorough!
on 8/7/2019
Mask Test
Courtney did an excellent job showing the masks available.
on 8/1/2019
Good experience.
Friendly, knowledgeable and helpful staff.
on 7/26/2019
Service was excllent. Staff was very nice. Explained everything you need to know about you C Pack machine
on 7/25/2019
Thank you!
Excellent care, thank you!
on 7/22/2019
Mask Fitting
I'm not upset with anybody - but my sleep consultant referred me to you folks for a mask fitting. The very gracious lady who helped me looked at my results and said in essence that while there appeared to be leakage, the number of "incidents" was very low so the leakage rate didn't mean a great deal. If either the sleep consultant had relayed her concern to you folks or your folks had looked at my chart, we could have saved both of us some time! It seems that my beard/mustache may be interfering with the seal - and that's a simple solution!
on 7/8/2019
Sleep Study
The technician was very friendly and knowledgeable. The whole experience was extremely pleasant.
on 6/23/2019
Sleep study
Nice, helpful man.
on 6/14/2019
Machine Swap
Ez Pz machine swap.
on 6/2/2019
Very nice person
on 5/31/2019
CPAP fitting
Staff was receptive and helpful. Answered all questions and explained everything
on 5/7/2019
Learning to us cPap
My experience was just 'ok.' I felt that the trainer should have asked me to apply my own mask and put everything together before I left so I had a sense of what it would take when at home as opposed to just watching her rattle off directions and have her do the entire demo and asking if I understood. It is a different game when you are home doing it yourself.
on 5/2/2019
Awesome service and they have taken good care of me as a patient and they care 👍👍
on 4/24/2019
Sleep apnea
I was shown how to use the cpap machine. Michelle was very kind and professional. I felt very comfortable when I left.
on 4/23/2019
Meeting to go over the equipment and how to do the study
The gentleman that walked me thru the process was very customercentric and professional and check for understanding on my part. I was able to pretty much do all without even referring to the enclosed paperwork.
on 4/12/2019
Customer service
Betty from the Dallas office is a sweetheart. Very nice young lady.
on 4/10/2019
Thank you
on 3/30/2019
Great experience
on 3/8/2019
Home Sleep Test
Very pleasant experience. Emmanuel (Williams) was very professional, knowledgeable and made certain I was comfortable with the process.
on 2/26/2019
LookIng forward to better sleep.
Went in for my initial visit to get set up for my home sleep study. Emmanuel was awesome!! He took the time to make sure I understood everything...how it was connected and how I was to put it on correctly to make sure I got good results. When we connected it today when I took the equipment back he did a quick check and I had good results. Now just waiting for them to be read!!!
on 1/4/2019
Metro med
It is hard for me to believe that no one has mentioned how FILTHY this business is. I walked in the door to a dirty and soiled carpet. It had not seen a vacuum cleaner in months. My husband used the bathroom and came out saying it was the dirtiest one he had ever seen. We mentioned this to the staff who did say they have had "cutbacks". The place needs a complete cleaning and facelift. I will never go there again.
The tech who helped us was filling in for the regular person. He had come from a different location and I must say he was efficient and pleasant.
I cannot recommend this business to anyone. There is no pride in ownership and looking at other reviews this affects their view of customer service.
on 10/31/2018
Breath Easier
I recently went in to get set up with my machine. Aside from my hour drive to get to the office my experience was great. Well, great for an appointment that is giving me a machine to ensure I breath throughout the night and have a decent night's sleep. Justin was very informative and thorough. He made me feel confident that I can use and take care of the machine at home. Thanks Justin!